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 F: +1-952-835-6166
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Hysitron Customer Support

Hysitron has always placed a high importance on customer satisfaction. This is accomplished by manufacturing high quality components and providing excellent customer service. The customer service department at Hysitron is responsible for all after-sale customer support, including installation of equipment, instrument training and technical support. We have a large network of trained service engineers throughout the world, with the headquarters located in Minneapolis, MN.

Hysitron now offers a customer support website for instrument users. Our customers and users can gain direct access to our Knowledge Base Resources, technical documentation, real-time chat with service engineers, and submit service requests.

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Global Sales Reps. | Hysitron Nanoindentation & Nanomechanical Test Instruments

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North American & Global Support Representatives

  Customer Service Manager

  Lance Kuhn
  P: +1-952-835-6366
  F: +1-952-835-6166
  lkuhn@hysitron.com
  support@hysitron.com

  Customer Service Engineer

  Ronnie Cooper
  P: +1-952-835-6366
  F: +1-952-835-6166
  rcooper@hysitron.com
  support@hysitron.com

  Customer Service Engineer

  Michael Fitzl
  P: +1-952-835-6366
  F: +1-952-835-6166
  mfitzl@hysitron.com
  support@hysitron.com

  Customer Service Engineer

  Matthew Gossen
  P: +1-952-835-6366
  F: +1-952-835-6166
  mgossen@hysitron.com
  support@hysitron.com

  Application Research Laboratory Manager

  Richard Nay
  P: +1-952-835-6366
  F: +1-952-835-6166
  rnay@hysitron.com
  support@hysitron.com

  Applications Support Engineer

  Jeremiah Vieregge
  P: +1-952-835-6366
  F: +1-952-835-6166
  jvieregge@hysitron.com
  support@hysitron.com

  Applications Support Engineer

  Amanda Simpson
  P: +1-952-835-6366
  F: +1-952-835-6166
  asimpson@hysitron.com
  support@hysitron.com

 

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Asian Support Representatives

  China (Mainland)

  Tegent
  Stella Mui
  P: +86-10-8232-7383/8992
  F: +86-10-8232-9551
  stellamui@tegent.com.hk

  Japan

  Omicron Japan
  
Toshiro Okawa
  P: +81-3-6661-0850
  F: +81-3-6661-0855
  t.okawa@omicron.jp

  Taiwan

  Taiwan Scientek Corporation
  
Steven Chang
  P: +886-3-552-6201
  F: +886-3-552-6230
  stevenc@scientek.com.tw

  Hong Kong

  Tegent
  Cyrus Chow
  P: +852-2357-0
  F: +852-281-06090
  cyrus@tegent.com.hk

  Singapore, Malaysia & Thailand

  Hysitron
  
Perry Lee Tze Wen
  P: +65-6734-8619
  F: +65-6734-7381
  perrylee@hysitron.com

  Korea

  Woowon Technology Co., Ltd.
  S.R. Lee
  P: +82-2-522-5275
  F: +82-2-522-5273
  srlee@wwtech.co.kr

  India, Bangladesh & Sri Lanka

  Hysitron
  Sanjay Vaidya
  P: +91-95279-25789
  F: +91-89289-15257
  sanjay@hysitron.com

 

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Australian Support Representatives

  Australia, New Zealand

  Coherent Scientific
  Christian Gow
  P: +61-73345-9556
  F: +61-40861-7243
  christian.gow@coherent.com.au

 


European Support Representatives

  Germany, Switzerland & Austria

  Physical Electronics GmbH
  Helge Struck
  P: +49-8996-2750
  F: +49-1733-973774
  hstruck@phi-europe.com

 


Middle Eastern Support Representatives

  Israel

  Segen Technologies Ltd.
  Shlomo Glasser
  P: +972-3-9363106
  F: +972-3-9362030
  shlomo@segen.co.il