Service Contracts
One of the key benefits of purchasing a nanomechanical testing instrument from Hysitron is our commitment to providing industry leading customer satisfaction. Hysitron offers service contracts to enhance and extend the existing customer support to accommodate individual customer needs.The most comprehensive plans include services such as:
On-site emergency visits by a qualified service engineer
Complimentary software upgrades
Annual visit by a qualified service engineer for training and instrument check-up
Annual transducer recalibration
Training for users at our research laboratory in Minneapolis, MN (USA)
Complimentary parts & labor
Complimentary consumable items
Unlimited priority phone and email support
Available service contract levels and corresponding services are listed in the table below:
For service contract pricing or terms and conditions, please contact a Hysitron service engineer at +1-(952)-835-6366 or email support@hysitron.com.